Certified Pet Loss Professional, CT
Author, Pet Parents: A Journey Through Unconditional Love and
In 1998, a chance encounter with a pet parent facing the death
of her pet was a defining moment for Coleen. It was the beginning
of her vision of how to best meet the needs of pet parents in their
desire to mourn, memorialize and pay tribute to their beloved pets
when they die.
In 2004, the experience of the death of her dog, Mico, guided
her in starting Pet Angel Memorial Center, Inc.®, the
nation's first stand-alone pets-only funeral home. Soon,
publications such as Kates-Boylston's Pet Loss
Insider deemed her the "most well known pet funeral
director" and a true "pet loss pioneer."
In 2009, Coleen founded Two Hearts Pet Loss Center, to
guide people who wish to provide meaningful pet death care services
in their communities, as well to be an educational resource in the
pet grief discipline. Most recently, she received the first Death
and Grief Studies Certification specializing in Pet Loss
Companioning by Dr. Alan Wolfelt as well as releasing her first
book, Pet Parents: A Journey Through Unconditional Love and
Grief. She is also certified in Thanatology.
Coleen is a sought-after speaker on the topics of pet loss and
grief. Through her delivery style, pet care professionals learn a
variety of techniques immediately applicable to implement on how to
companion families in their grief journey. Furthermore, her talks
to pet parents give them the permission they need to not only
grieve but mourn the loss of their beloved pet.
Coleen is a native of Kansas where she graduated from Fort Hays
State University with a Bachelor of Science degree in marketing.
She shares her home in Indianapolis, IN, with her husband and
business partner, Chris Burke, and their three four-legged
children, Ellie Mae, Crisco, and Rudy.